Shipping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy
Shipping Policy
At Wise Sound, we ensure a seamless and secure shipping experience for all our customers.
1. Domestic Shipping (Malaysia)
Free Shipping: Orders above RM1,000 qualify for free nationwide shipping.
Processing Time: Orders are processed within 3 business days and shipped with tracking.
Secure Packaging: Every item is carefully packed to minimize transit risks.
2. International Shipping
Global Delivery: We ship worldwide with competitive rates, calculated at checkout.
Duties & Taxes: Import duties and taxes vary by country and are the buyer’s responsibility.
3. Shipping Insurance & Protection
Mandatory Insurance: All shipments include full insurance for protection against loss or damage.
Claims & Support: In the rare event of an issue, we will assist with the claims process for a smooth resolution.
4. Special Handling for High-Value Items
Manual Transactions: For exclusive or high-value items, we arrange shipping manually for extra security.
Direct Assistance: Contact us via WhatsApp at +60176282965 for secure payment and shipping arrangements.
We take every measure to ensure that your purchase reaches you safely and securely. Should you have any questions, please reach out before placing your order.